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Archive for July, 2009

16
Jul

Voice Broadcasting Service versus Buying Your Own Equipment

While voice broadcasting is a fast and easy solution to get messages out to millions of people to get business leads, businesses should understand that there is a major difference between outsourcing to a professional service and buying their own auto dialers and equipment.

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In my experience when running a voice broadcasting system, you can expect anything to go wrong at any time. There are so many variables involved with voice broadcasting technology that it can become time consuming and labor intensive to manage and fix all the problems that come up on a daily basis. You really need to have full time IT personnel that understand voice broadcasting hardware and software systems to take care of anything that might go wrong.

Voice dialogic cards are one of the most sensitive pieces of hardware I have ever seen be used on a computer. For whatever reason, they become defective and stop working. I’ve seen them stop working and them start working again the next day. Go figure.

Voice broadcasting software is another sensitive topic because not all software works correctly with all manufacturers that make dialogic cards. Even if they are supposed to be compatible, there are going to be bugs and incompatibilities somewhere along the line. This is one of the reasons why voice broadcasting software freezes up sometimes. The software stops communicating with the dialogic cards correctly. What happens next becomes very frustrating for someone who invested a lot of money on voice broadcasting equipment. I personally know a mortgage company that spent over $200,000 on voice broadcasting equipment only to see it not work and finally sit in storage. What a waste of money!

One very important thing business commonly forget when they decide to buy their own voice broadcasting system auto dialers is that even after they buy the expensive equipment and software, they have to have a phone company come into their office and setup a T1 which ties into the system. Each voice broadcasting computer dialogic cards will have to have a physical connection to the outside data lines. Most phone company technicians are not trained to do this job and may not set it up right. This can be a huge problem. Also, most people forget that they will have to pay for all the long distance calls made. This can become very expensive.

Even more importantly, many long distance carriers will shut down businesses running voice broadcasting auto dialers. Once they see heavy traffic on their network coming from a certain location they will shut down the service. The business is now left with no service.

For these reasons, it is better to outsource voice message broadcasting to a professional company. A managed service is going to have the expertise to make sure your calls are going out 24/7 on autopilot.

If you are not aware of what a managed voice broadcasting company is, it is simply a business that provides an online service for you to log in to and send out your voice messages at a push of a button. You don’t have to buy any hardware of software. You pay for the minutes used. You get a live control panel to manage your services. You can add leads, upload messages, look at usage summary, manage DNC leads, start campaigns, stop campaigns, schedule campaigns, and print full statistics and reports for top management.

A voice broadcasting service can provide a headache free system for you to manage your message voice broadcast. It beats buying expensive equipment that might not work or is difficult to maintain. Also, you won’t have to hire any specialist or IT person to run it. You will save a lot of time and money.

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13
Jul

Recording Your Voice Broadcasting Message

How are you recording your voice broadcasting message? Some people use Windows Recorder, an easy to use program that comes with Microsoft Windows. All you need is a microphone and script and you can record a message to use with your voice broadcast message.

Although Windows Recorder is easy to use, it has its limitations. The program doesn’t really have many editing features. If you get your message perfect the first time through with no problems, windows recorder might be the solution you are looking for.

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Unfortunately, most people don’t get their message perfectly right the first time and need more advanced editing features for their voice broadcast message. Also, they might want to add background music to a message once a call has been transferred and the person is on hold. Also, if your message has noise in the background, you might need a more advanced audio program to help you clean this up. Creating the perfect message for a voice broadcast is a science, that when done right can create amazing results in generating new leads for your business. Audacity is a great program that is free and works with most operating systems. It is more functional than Windows Recorder and gives you more flexibility.

Voice Broadcasting is a way to deliver your message to multiple recipients without picking up a phone and calling them manually. Imagine if you wanted to contact one thousand or many thousands of clients fast, voice broadcasting would be the lowest cost method to do accomplish this without having to hire one person.

You could do it yourself with a voice modem and autodialing software which would still take you a long time, or you could have a voice broadcasting service company do it for you. This way, there is no hardware or software to buy, you just pay for the minutes used. You could reach thousands of people in a just a few minutes rather than having to call one by one.

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